Privacy Policy

1. Introduction

Finbaze Smart Home Systems (M) Sdn Bhd ("Finbaze", "we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any other details you provide when contacting us or requesting a consultation.
Usage Data: Information on how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
Cookies: Small data files stored on your device to enhance your browsing experience.

3. How We Use Your Information

Your information helps us to:

Respond to your inquiries and provide customer support.
Process service requests and consultations.
Improve our website and services.
Send promotional materials, updates, and other communications (you can opt-out at any time).

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Service Providers: Trusted third parties who assist in operating our website and conducting our business, as long as they agree to keep this information confidential.
Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate information.
Request deletion of your personal data.
Object to the processing of your data.
Withdraw consent at any time.

To exercise these rights, please contact us.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.